Skip to main content

IT Director

Employer
Tiffany & Co.
Location
Tokyo, Japan
Closing date
26 Jun 2025
View more categoriesView less categories
Apply on website
Send job

Job Details

Position Overview
  • The IT Regional Director at Tiffany is a key contributor of the IT applications & Technical roadmap in collaboration with the key head of regional business departments.
  • S/He will be the local voice and head of the zone IT organization. Provide thought leadership & guidance to regional teams to leverage technology to enable competitive advantage for regional in line with the worldwide infrastructure and application organization and strategy. While being a strong business partner, leading transformation discussions & projects, the IT Director will better understand how to support key business priorities.
  • S/He will be accountable to deliver an IT service of excellence on the one hand to the Retail network supporting day to day operations and retail network expansion / relocation and the other hand to the regional organization/office.
  • S/He will be accountable for the local deployment in the region of worldwide transformation program, while working directly with IT leadership to define the project approach, lead change management through assessment and review of standards, organization structure, and processes.
  • S/He will be responsible to produce executive status reports, issue and risk management, managing overall schedule and interdependencies, conducting after action analysis and setting consistent standards and processes.
  • S/He will be in charge of the local IT Organization (Business Analyst, Technical Manager, Technical Analyst …) and in charge of local IT partners driving the level service and costs efficiency.
  • Main area of responsibilities includes but are not limited to:
  • Applications: Retail Operations, POS, Payment, Order Management System driving the Omni Channel transformation, Digital & Clienteling, Supply Chain, Corporate Groups (Finance, HR), Manufacturing (if Any in the region).
  • Technical Services: Network, End users experience, Workplace, Service Desk and proximity support.


    • Key Accountabilities

    Organization and Project Demand
    • Represent Tiffany in worldwide organization & projects community
    • Contribute to define objectives for IT department working in conjunction with IT leadership
    • Help to define 3-year plan, update plan, roadmap and dashboard regularly
    • Ensure timely and accurate updates of overall Tiffany application landscape

    Business/Internal Consultant
    • Partner with department leads and key users to define project scopes and requirements
    • Coordinate effort with Delivery and Infrastructure teams to validate scope, establish priorities and ultimately deliver the final solution
    • Review all requests for systems enhancements to ensure request adheres to overall strategic direction before taking action
    • Document business processes and associated IT processes for future reference
    • Act as subject matter expert regarding retail initiatives

    Project Leader
    • Responsible for the overall project management and roll out of IT projects
    • Producing executive status reports to present to executives and department leads
    • Assess risk potential for projects and create proactive solutions
    • Ongoing management of overall schedule and resources throughout the duration of projects
    • Responsible for project budgets

    Project Management
    • Coordinate/follow-up on project tasks
    • Co-manage resources with Delivery and Infrastructure leadership
    • Prepare User Acceptance Testing (UAT) scenarios with the business; organize and coordinate UAT to ensure all scenarios are conducted and results properly documented


    Requirements
    • Bachelor's degree or equivalent in Information Systems or business-related field
    • At least 10 years of progressively increasing responsibilities in IT and at least 5 years as head of IT
    • Comprehensive experience in TECHNOLOGY/BUSINESS (Commercial: e-commerce, CRM, POS, OMS, Global Payment platform/Industrial: WMS, HR systems, Finance systems, Network)
    • Proven success as business analyst; demonstrates ability to understand and anticipate business needs
    • Capable of working in an international context, global organization, matrix environment

    Company

    Learn more about this company

    Visit this company’s hub to learn about their values, culture, and latest jobs.

    Visit employer hub
    Apply on website
    Send job
    Apply on website

    Learn more about this company

    Visit this company’s hub to learn about their values, culture, and latest jobs.

    Visit employer hub

    Get job alerts

    Create a job alert and receive personalised job recommendations straight to your inbox.

    Create alert